Terms of Service

Our terms and conditions

Terms of Service

Last updated: June 4, 2025

1. Service Description

textformat.app ("Service") converts text between formats like Notion, Markdown, HTML, Word, and others using AI technology. We provide:

  • Free tier: 3 conversions/day, 4,000 characters per conversion
  • Basic plan: 10 conversions/day, 20,000 characters per conversion ($5/month)
  • Premium plan: 20 conversions/day, 40,000 characters per conversion ($9/month)

2. Acceptance & Eligibility

By using our Service, you agree to these terms. You must be 13+ years old and have authority to enter binding agreements.

3. User Accounts

Account Security: You're responsible for protecting your login credentials and all account activity.

Accurate Information: Provide truthful registration information and keep it updated.

One Account: One account per person/entity. No sharing credentials.

4. Acceptable Use

Permitted Use

  • Convert your own text content
  • Use for personal, commercial, or educational purposes
  • Integrate output into your projects and workflows

Prohibited Use

  • Reverse engineer or attempt to extract our AI prompts
  • Exceed usage limits through technical circumvention
  • Submit copyrighted content you don't own or have rights to use
  • Input illegal, harmful, or malicious content
  • Use for spam, harassment, or deceptive practices
  • Resell or white-label our Service without permission

5. Content & Intellectual Property

Your Content: You retain all rights to text you input. You grant us a limited license to process it through our Service.

AI Output: Converted text belongs to you, subject to our input content rights and third-party rights.

Our Service: We own all rights to our platform, AI prompts, software, and improvements.

Third-Party Rights: You're responsible for ensuring your input doesn't violate others' rights.

6. AI Service Limitations

Not Perfect: AI conversions may contain errors, inaccuracies, or formatting issues.

No Guarantees: We don't guarantee output quality, accuracy, or fitness for specific purposes.

Review Required: Always review converted content before use in important contexts.

Model Changes: We may update AI models, which could affect conversion quality.

7. Payment Terms

Billing: Subscriptions charged monthly/annually in advance via Stripe.

Auto-Renewal: Plans renew automatically unless cancelled 24 hours before renewal.

No Refunds: All payments are final. No refunds for partial months or unused conversions.

Price Changes: We may modify pricing with 30 days notice to existing subscribers.

Taxes: You're responsible for applicable taxes.

8. Usage Limits & Enforcement

Rate Limits: Enforced per account/session. Limits reset daily at midnight UTC.

Fair Use: We may suspend accounts for abusive usage patterns.

Service Availability: We target 99% uptime but don't guarantee continuous availability.

9. Data Handling

Storage: Conversion data stored temporarily for service delivery (30 days free users, 1 year paid users).

Processing: Text processed via OpenAI's API (see their terms for AI processing).

Privacy: See our Privacy Policy for detailed data practices.

10. Disclaimers

"AS IS" SERVICE: No warranties of merchantability, fitness for purpose, or uninterrupted service.

NO LIABILITY: We're not liable for:

  • Conversion errors or data loss
  • Downtime or service interruptions
  • Third-party AI service limitations
  • Business losses from using our Service

MAXIMUM LIABILITY: Limited to amounts paid to us in the past 12 months.

11. Indemnification

You'll defend and hold us harmless from claims arising from:

  • Your use of the Service
  • Your input content
  • Violation of these terms
  • Violation of third-party rights

12. Termination

Your Rights: Cancel anytime in account settings. Access continues until current billing period ends.

Our Rights: We may suspend/terminate accounts for terms violations, non-payment, or business reasons.

Effect: Upon termination, you lose access but retain rights to your original content.

13. Changes to Terms

We may update these terms with 30 days notice via email (registered users) or website notice. Continued use constitutes acceptance.

14. Dispute Resolution

Governing Law: Delaware law governs these terms.

Disputes: Resolved through binding arbitration (AAA rules) rather than courts.

Class Action Waiver: No class actions or consolidated proceedings.

Jurisdiction: Delaware courts for non-arbitrable matters.

15. General

  • Entire Agreement: These terms supersede prior agreements.
  • Severability: Invalid provisions don't affect remaining terms.
  • Assignment: We may assign these terms; you may not.
  • Force Majeure: No liability for events beyond reasonable control.

Contact

Questions: legal@textformat.app